This website uses cookies to ensure you get the best experience.

Forward and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

Select which cookies you accept

On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.

If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.

To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy.

These cookies are necessary to make the site work properly, and are always set when you visit the site.

Vendors Teamtailor

These cookies collect information to help us understand how the site is being used.

Vendors Teamtailor
Skip to main content
Forward career site
Risk · Kyiv

Service Desk Engineer

RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment

Who We Are:

An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 1000+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

In this role, you will:

•Reproduce, analyze and evaluate requests and their impact to resolve or escalate incidents as needed.
•Communication on issues resolving with other departments.
•Control the SLA for incident resolution and escalate unresolved issues.
•Be the 1-st and 2-nd line of technical support (from the L2 model).

Skills you'll need to bring:

•System administrator with proven Office Infrastructure hands on experience (1+year).
•Desktop OS administration, hardware.
•Windows: Client OS support (Windows 10), Windows server (AD, GP, Print Services).
•MacOS: Client OS support.
•Networking: DNS, DHCP, OSI, routing and switching principles.
•General tags: Asana, AD, SCCM, CrowdStrike, Confluence, Acronis, software/hardware troubleshooting, SQL, Slack, GSuite, Intune, Azure, JAMF.
•Customer oriented person.
•Ability to cope wit all the IT related local tasks in offices (prepare workstations, workplaces, etc).
•Intermediate English and higher.

Additional Information

Our Benefit Cafeteria is Packed with Goodies:

  • Children Allowance

  • Mental Health Support

  • Sport Activities

  • Language Courses

  • Automotive Services

  • Veterinary Services

  • Home Office Setup Assistance

  • Dental Services

  • Books and Stationery

  • Training Compensation

  • And yes, even Massage!

Ready to Take the Leap?

Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.

At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what's possible in the iGaming industry.

Division
Risk
Locations
Kyiv
Employment type
Full-time
Risk · Kyiv

Service Desk Engineer

Loading application form

Already working at Forward?

Let’s recruit together and find your next colleague.

Applicant tracking system by Teamtailor